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Five9, Inc. announced recently that their Five9 Virtual Call Center Release 8 was a recipient of the 2010 INTERNET TELEPHONY Product of the Year Award. The Five9 Virtual Call Center is leading on-demand call center software in the marketplace. It delivers vigorous call center capabilities, can be rapidly deployed, and has lowered costs for call […]

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Vector BPO has recently announced the launch and public availability of the industry’s most lucrative partner and customer referral program. Their new program is known as Cash4CallCenterReferrals program and is beneficial to anyone seeking profit by expanding the offshore call center industry. Referral partners may earn up to $1000 per full time equivalent (FTE) with […]

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A recent press release announced inContact has been selected as the new provider of on-demand call center software and call center agent optimization tools for a quality healthcare provider. inContact has been selected by a regional healthcare delivery network which includes hospitals and health centers. inContact was selected over three other providers due to the […]

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Drishti-Soft Solutions has launched a new advanced application suite for outbound call centers to ensure compliance to the Telecom Regulatory Authority of India or TRAI. The solution has been named AmeyoXchange and it is an advanced contact center offering that enables easy compliance for telemarketing processes and their many regulations. Telemarketers in India have been […]

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