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Alpine Access, a provider of outsourced virtualized call center services, recently announced the appointment of a new CFO. Robert N. Pinkerton will serve as the firm’s new Chief Financial Officer. Pinkerton’s bank management history includes executive roles at Continental Bank and PARIBAS, a European leader in banking and financial services. He has also served as Senior VP of Corporate Development and M&A/Corporate Treasurer with CSG Systems, a business support software provider. Pinkerton also has investment industry experience as a private investor focused on middle market sectors. In a somewhat less finance focused role, he has served as a transitional CEO/CFO/COO at the consumer products company Mix1 Beverage Co. and as a Board Member for the Epilepsy Foundation.

The new CFO holds an MBA in Finance from the University of Chicago and a Bachelors degree in History & Political Science from the University of Rochester. Pinkerton also maintains his own blog aimed at giving advice on how to start, grow, manage, and sell a young business.

Pinkerton will oversee Alpine Access’ financial, accounting, investment, and access to capital markets operations. He will also be crucial to the executive team’s guidance of company strategy and achievement of financial goals.

Christopher M. Carrington, President and CEO of Alpine Access, enthusiastically welcomed the new CFO:

“Throughout his distinguished career as an investment banker and an operator, Bob has demonstrated exceptional business insight and strong leadership. He brings broad financial experience to Alpine Access as well as a deep understanding of our business and the customer care industry… I am excited to have Bob as a member of our team as we drive our unrelenting focus on providing value for our customers, take advantage of all strategic opportunities and continue achieving double-digit growth and market dominance.”

Pinkerton’s shares the positive outlook on his new role at Alpine Access. He commented on his new appointment:

“Alpine Access leads the industry in growth because it is literally transforming the customer service landscape with a more economical business model that delivers better value and higher quality results,” said Pinkerton. “I am honored to be joining this team of experienced visionaries and look forward to helping the company bring its employee-based virtual customer care solution to companies worldwide.”

Alpine Access is a large company focusing on virtual contact center solutions. It recently announced a fourth quarter revenue growth of 92% over the prior year and has hired 1,100 new employees over the the course of 2010.

 

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