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Enghouse Systems Limited recently announced an agreement with Syntellect, Inc., a wholly owned subsidiary of Enghouse, to acquire the business and operations of CosmoCom, Inc. for a cash price of $20,000,000, subject to certain adjustments.

CosmoCom’s annual revenues for fiscal year 2010 were approximately $17,600,000.
The agreement is subject to customary conditions at its completion.

With over 40 years of combined experience, Syntellect and CosmoCom have a strong tradition of expertise and experience in serving the Contact Center industry.

Chairman and CEO of Enghouse, Stephen Sadler, says they are very pleased with the acquisition of CosmoCom and it provides them an excellent opportunity to grow their business into new market segments and geographies.

Sadler went on to say that Syntellect’s rich heritage of delivering industry-leading interaction management technology across the call center spectrum continues with the addition of CosmoCom’s purpose built, Private and Public Cloud call center solution.

Ben Eisner, the president of CosmoCom, said they are very pleased to be joining Enghouse, as the acquisition aligns them with a profitable and strategic ownership group committed to increasing its global presence and expanding to new market segments worldwide.

Enghouse Systems Limited is a global provider of enterprise software solutions serving a variety of vertical markets. Their strategy is to build a large diverse enterprise software company through strategic acquisitions and managed growth

Syntellect is a provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and the healthcare industries. They have over 25 years of experience with providing solutions deployed globally.

Syntellect helps customers create, maintain and continuously improve superior end-to-end service for their customers.

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