0

inContact Meets Strict Requirements for Security, Reliability and Redundancy in the Cloud SALT LAKE CITY (May 29, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a current Fortune 500 customer is adding another division to be supported by inContact. During the […]

Continue Reading

0

Veritape, a provider of call recording solutions, recently announced a partnership with ExoIS, an information security and compliance firm, to make its CallGuard call center security technology a core piece of the ExoIS PeepSafe portal. Maintaining call center security is challenging for managers because of high staff turnover rates and multivector threats coming from different […]

Continue Reading