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Strategic Software Implementation will Optimize the Citizen Service Experience while Saving Taxpayer Dollars SALT LAKE CITY, Oct. 22, 2013 – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that the Georgia Department of Revenue has selected inContact to help improve the customer service experience for […]

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Multichannel cloud contact center software will replace premise system in 24X7 service hub SALT LAKE CITY (July 02, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading manufacturer in the home appliance industry will deploy the inContact cloud portfolio to […]

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SALT LAKE CITY (April 22, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Thursday, May 2, at 4:30 p.m. Eastern Time to discuss results for first quarter 2013. Financial results will be issued in a press release after the […]

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inContact Survey of Consumers Underlines the Need for Today’s Companies to Better Understand Consumer Preferences and Customize Services SALT LAKE CITY (March 20, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the findings of their February 2013 survey, that examined the current […]

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Award-winning Cloud Solution Will Help Unify Service Process Across Four Locations SALT LAKE CITY (March 11, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a premier travel services company has selected inContact as its enterprise-wide solution that virtualizes four global contact […]

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SALT LAKE CITY (January 10, 2013) – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Thursday, February 14, at 4:30 p.m. Eastern Time to discuss results for fourth quarter and year-end 2012. Financial results will be issued in a press release […]

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SALT LAKE CITY (October 24, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud  contact center software and contact center agent optimization tools, will hold a conference call on Thursday, November 1, at 4:30 p.m. Eastern Time to discuss results for third quarter 2012. Financial results will be issued in a press release after […]

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More Than 40% Increase in Attendance Driven by Exciting Keynotes, Industry Speakers and First Annual Customer Awards SALT LAKE CITY (October 18, 2012) – The seventh annual inContact User Conference (ICUC) concluded last week after four days of learning, networking and training designed to improve the overall contact center experience. The event, which posted a […]

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Software Magazine Ranks inContact as one of the World’s Largest Software Companies SALT LAKE CITY (September 25, 2012) –  inContact, a leading provider of cloud contact center software and contact center agent optimization tools, today announced its debut in Software Magazine’s Software 500 competitive ranking of the world’s largest software and service providers, now in […]

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SALT LAKE CITY (September 18, 2012) – inContact, Inc. (NASDAQ: SAAS), today announced that it closed an underwritten public offering of 8,000,000 shares of common stock at a price of $5.00 per share on September 18, 2012.  The closing included all 1,000,000 shares subject to the underwriter’s overallotment option.  inContact plans to use the approximately […]

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