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Growing Network of Resort Destinations serves over 850,000 guests per year SALT LAKE CITY (April 16, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading vacation timeshare company selected inContact to support more than 300 contact center agents for its […]

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Solutions to Support “Connected” Consumers on Virtually any Mobile Device SALT LAKE CITY (April 01, 2013) – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced it has expanded its multi-channel platform with powerful, new device-agnostic mobile solutions. These new capabilities are a direct result […]

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Intelligent Call Suppression Solution Honored for Exceptional Innovation SALT LAKE CITY (February 05, 2013) –  inContact, the leading provider of cloud contact center software and agent optimization tools, announced today that TMC has named the inContact Intelligent Call Suppression application as a recipient of a 2012 Product of the Year Award from Customer Magazine. inContact […]

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Dynamic Call Volume Scalability, Dashboard Visibility and Rapid Deployment Are Key Reasons for Selecting Proven Cloud Technology SALT LAKE CITY, Feb. 4, 2013 – Many Americans have already received their W-2 Forms, so they know it’s that time of year again – tax season! To help more Americans file their  taxes this year, United Way Worldwide […]

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SALT LAKE CITY (January 10, 2013) – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Thursday, February 14, at 4:30 p.m. Eastern Time to discuss results for fourth quarter and year-end 2012. Financial results will be issued in a press release […]

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Regional Business Process Outsourcer Will Leverage Integrated Cloud Offering to Support Growth Strategy SALT LAKE CITY (November 13, 2012) –  inContact (NASDAQ: SAAS), a leading provider of cloud contact center software and contact center agent optimization tools, today announced that Superior Contact, a division of TelNet Worldwide, will deploy the inContact cloud portfolio. Superior Contact, […]

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SALT LAKE CITY (October 24, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud  contact center software and contact center agent optimization tools, will hold a conference call on Thursday, November 1, at 4:30 p.m. Eastern Time to discuss results for third quarter 2012. Financial results will be issued in a press release after […]

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SALT LAKE CITY (September 18, 2012) – inContact, Inc. (NASDAQ: SAAS), today announced that it closed an underwritten public offering of 8,000,000 shares of common stock at a price of $5.00 per share on September 18, 2012.  The closing included all 1,000,000 shares subject to the underwriter’s overallotment option.  inContact plans to use the approximately […]

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SALT LAKE CITY (August 29, 2012) – inContact, the leading provider of cloud contact center software and agent optimization tools, announced today that TMC has named the inContact CRM Plug-in Agent as a recipient of a 2012 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions, the premier publication in CRM, contact center and […]

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Robinson’s Experience a “Perfect Fit” to Lead inContact Through Next Stage of Aggressive Growth SALT LAKE CITY (July 17, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software, today announced the expansion of its executive management team with the appointment of Bill Robinson as Executive Vice President of Worldwide Sales.  Robinson will […]

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