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SALT LAKE CITY (October 15, 2013) – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Monday, November 4, at 4:30 p.m. Eastern Time to discuss results for third quarter 2013. Financial results will be issued in a press release after […]

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Award-winning Cloud Platform Will Enhance Multi-channel Customer Experience Across Three Centers SALT LAKE CITY (April 30, 2013) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading regional bank has selected the inContact cloud portfolio to enhance service delivery across multiple contacts […]

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Intelligent Call Suppression Solution Honored for Exceptional Innovation SALT LAKE CITY (February 05, 2013) –  inContact, the leading provider of cloud contact center software and agent optimization tools, announced today that TMC has named the inContact Intelligent Call Suppression application as a recipient of a 2012 Product of the Year Award from Customer Magazine. inContact […]

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More Than 40% Increase in Attendance Driven by Exciting Keynotes, Industry Speakers and First Annual Customer Awards SALT LAKE CITY (October 18, 2012) – The seventh annual inContact User Conference (ICUC) concluded last week after four days of learning, networking and training designed to improve the overall contact center experience. The event, which posted a […]

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Software Magazine Ranks inContact as one of the World’s Largest Software Companies SALT LAKE CITY (September 25, 2012) –  inContact, a leading provider of cloud contact center software and contact center agent optimization tools, today announced its debut in Software Magazine’s Software 500 competitive ranking of the world’s largest software and service providers, now in […]

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SALT LAKE CITY (September 18, 2012) – inContact, Inc. (NASDAQ: SAAS), today announced that it closed an underwritten public offering of 8,000,000 shares of common stock at a price of $5.00 per share on September 18, 2012.  The closing included all 1,000,000 shares subject to the underwriter’s overallotment option.  inContact plans to use the approximately […]

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SALT LAKE CITY (September 13, 2012) – inContact, Inc. (NASDAQ: SAAS), today announced the pricing of its previously announced underwritten public offering of 7,000,000 shares of its common stock at a price to the public of $5.00 per share.  The offering is expected to close on September 18, 2012, subject to customary closing conditions.  We […]

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Solution Will Enhance Agent Effectiveness and Provide Built-in Recording for an Improved Contact Center Experience SALT LAKE CITY (August 02, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, announced that a national bank has selected the inContact cloud blended dialer to power its loan […]

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SALT LAKE CITY (May 14, 2012) – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that Frank Maylett, Executive VP of Sales, notified the Company of his plans to accept a position with another software company that is not competitive to inContact.  Mr. Maylett […]

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Continues to Lead the Market With Innovative Cloud Solutions to Enhance Agent, Contact Center and Customer Experience SALT LAKE CITY (April 03, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the market availability of the first of three major solution enhancements for […]

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