inContact recently announced that an expanding U.S. based outsourcer has selected their inContact solution to best serve its growing industry clientele. inContact is a provider of on-demand call center software and call center agent optimization tools helping around the globe to create profitable customer experiences with a powerful portfolio of cloud-based contact center software solutions. [...]
Powerful Portfolio Provides Dependable Solution to Support Communities in Need SALT LAKE CITY (April 19, 2011) – Dialing 2-1-1 is a simple way for Americans in most cities to connect with health and human services providers in their communities, from government to nonprofit organizations. inContact (NASDAQ: SAAS), the leading provider of on-demand call center software [...]
RESTON, Va. (April 18, 2011) – RightNow Technologies (NASDAQ:RNOW) Founder and CEO, Greg Gianforte, will serve alongside experts from industry and academia on the new Commission on the Leadership Opportunity in U.S. Deployment of the Cloud (CLOUD “In December 2010, the Obama administration announced its 25-Point Implementation Plan to Reform Federal IT Management. A central [...]
Company Continues to Win Large Global Accounts SALT LAKE CITY (April 14, 2011) – inContact (NASDAQ:SAAS), the leading provider of on-demand contact center software and contact center agent optimization tools, announced today that a Fortune 500 consumer packaged goods company has selected inContact to enhance the effectiveness of its European and Asia customer service operations. [...]
BT Retail, Jackson Hewitt, J&P Cycles, and University of New England Recognized at Global Gartner Summits BOZEMAN, Mont. (April 12, 2011) – RightNow (NASDAQ:RNOW) announced today that four clients, BT Retail, Jackson Hewitt, J&P Cycles, and University of New England, received Gartner & 1to1 Media CRM Excellence Awards. These global organizations use RightNow CX, the [...]
BOZEMAN, Mont. (April 12, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the first quarter ended March 31, 2011 after the market close on Wednesday, April 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the [...]
Ameyo is becoming the technology platform that is helping to create successful telemarketing processes of Positive Response Telemarketing Agency, or PRTA, in Australia. Ameyo is an IP-based call center solution from Drishti-Soft Solutions in India. With Ameyo, PRTA not only achieve automation of outbound processes but also reduced the turnaround time for each new campaign [...]
Leader in SaaS call center software joins ranks of major cloud computing firms in debut listing Five9 propelled by multiple years of 30-50% annual revenue growth PLEASANTON, Calif. (April 05, 2011) – The San Francisco Business Times has ranked Five9 twenty-second by revenue on its 2011 list of the largest software companies in the Bay [...]
Enghouse Systems Limited recently announced an agreement with Syntellect, Inc., a wholly owned subsidiary of Enghouse, to acquire the business and operations of CosmoCom, Inc. for a cash price of $20,000,000, subject to certain adjustments. CosmoCom’s annual revenues for fiscal year 2010 were approximately $17,600,000. The agreement is subject to customary conditions at its completion. [...]
President of Guatemala Obtains the Donation of a TouchStar Call Center Software System Guatemalaâs President Strives to Increase International Commerce with a Call Center Software System Denver, CO (March 30, 2011) – TouchStar today announces a relationship with the country of Guatemala. Guatemalan President Óscar José Rafael Berger Perdomo obtained TouchStar’s commitment to donate a [...]