FrontRange Solutions Announces Updated Partner Program

Published on May 27, 2009 in Computer & Electronics, Computer Software, Internet, Technology


Streamlined program enables partners to easily engage, train and sell full suite of FrontRange products

Pleasanton (May 27, 2009) –

FrontRange Solutions, a leading developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises, announced today that it has updated its global Partner Program by simplifying engagement and introducing deal registration.

Jim O’Gara, Vice President Business Alliances, comments on the simplicity of the program by noting “By enabling our partners with a transparent process for deal identification and management, we can focus as a company on ensuring the optimum solution is being provided to the customer.” Further O’Gara commented, “The main objective is to have a mutually beneficial program that gives our partners the sales support, technical support, tools, skills and products required to get out there, represent our respective companies and solutions and make money,” he said.

The program has two partner levels, based on revenue contribution, skills development and marketing engagement.

The entry level is ‘Authorized’ and the advanced level is ‘Platinum’. The revised program includes annual partner fees and provides sales and technical training with a strong focus on collaborative marketing, joint initiatives and joint case studies. The program also features a web-based, secure Lead Registration Program providing the opportunity to maximize margin levels and a more consistent, streamlined forecasting tool. O’Gara said the program is being rolled out with new contracts and agreements that have a consistent margin structure across all products (previously there were different margin levels for each product), depending on the level of the partner.

For alliances and companies that do not wish to be a fully certified partner, a referral option is offered and a partner can refer opportunities to FrontRange. Once that opportunity is closed by FrontRange, the partner can receive a healthy referral fee, which varies depending on how well developed a deal is. Existing Partners within the program can also refer opportunities in solution sets they are not accredited for and receive a referral fee when the opportunity is closed by FrontRange.

The program does not change for partners representing the GoldMine CRM product line, also developed by FrontRange Solutions. There is a referral program for non-certified partners in any given solution set.

O’Gara added that the program will provide partners with greater competitive advantage with access to a much broader product portfolio including IT Service Management, Help Desk, Client Lifecycle Management, Customer Relationship Management and FrontRange Voice.

For more information on the FrontRange Partner Program, go to .

About FrontRange Solutions

FrontRange is a leading provider of powerful and affordable IT Service Management, IT Asset Management, and Customer Service solutions. These solutions enable IT and Services Transformation by providing Enterprise-class capabilities that deliver fast time to benefit, high ease of use, and rapid return on investment. With an award winning tradition and recognized as a leader by industry analysts, FrontRange’s products and solutions are licensed by over 16,000 customers in more than 80 verticals and 80 countries to quickly improve interactions with external and internal clients and achieve better business results. For more information, call 800.776.7889, visit or follow us at @FrontRange or on Twitter.


Matt Fisher
Director Global PR
+44 (0)1793 836200

Source: FrontRange

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