George Shaheen Joins Voxify Board of Directors

Published on December 9, 2008 in Computer Software, Technology


Alameda, (December 09, 2008) – Voxify┬« announced today that George T. Shaheen has joined its Board of Directors. Shaheen was the CEO of Andersen Consulting (now Accenture), the global management consulting, technology, and outsourcing firm. As a board member, then ultimately CEO at Siebel Systems, he helped guide the creation of the CRM market and built the fastest-growing software company of its time.

George Shaheen serves on the boards of Network Appliance, 24/7 Customer, PRA International and newScale. He is a member of the Advisory Board of the Marcus & Millichap Company and Genstar Capital. He has served as an IT Governor of the World Economic Forum, is a member of the Board of Advisors for the Northwestern University Kellogg Graduate School of Management, and is an advisor to the Boston Consulting Group.

“This is an incredibly innovative company with an impressive track record of customer successes. In this economic climate enterprises with a mandate to ‘do more with less’ gravitate quickly toward a Voxify relationship,” said Shaheen. “I’ve watched Voxify quietly deliver back-to-back record breaking quarters and I am excited to help this team navigate this period of rapid growth.”

Voxify leverages patented technology to deliver innovative speech self-service solutions capable of automating customer interactions that traditionally could only be addressed by live agents. Servicing inbound and proactive outbound customer communications, Voxify implements intelligent, personalized customer interaction solutions that achieve transaction completion rates comparable to live agent performance at a fraction of the cost.

“In this market, if you care as much about your customers’ survival and success as you do your own, you can accelerate growth though tough economic times,” said John Gengarella, CEO, Voxify. “Today, enterprises only invest in solutions that can deliver an immediate payback along with a brand-enhancing customer experience. Voxify’s momentum comes from consistently innovative solutions, flexible deployment and economic models, and simply delivering what was committed in every customer engagement.”

“George Shaheen is an exceptional addition to the Voxify team,” commented Gengarella.”His experience and insights are invaluable and his guidance is impactful. It’s great validation of Voxify’s progress to attract talent such as Mr. Shaheen to join our board.”

Source: voxify

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