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Salesforce.com acquires Sendia – a leading wireless application technology company. Extends mobile capability to all AppExchange applications, including 60 ‘Mobile Ready’ applications today SAN FRANCISCO (April 11, 2006) – Salesforce.com, inc. [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced the next generation of mobile applications with AppExchange Mobile, […]

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3D Software Developer Chooses Full-Suite On Demand Leader Based on Functionality, Value and Support Bozeman, Mont (February 22, 2006) – RightNow® Technologies (NASDAQ: RNOW) today announced that 3D software developer Spatial has selected RightNow CRM’ to improve and unify its marketing, sales, and customer service operations. By implementing RightNow, Spatial will streamline and improve processes […]

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Unique Heuristics for Presenting Site Visitors with Most-Sought Information Brings On Demand CRM Leader’s Total Patents Issued and Pending to 18 Bozeman, Mont (February 17, 2006) – RightNow® Technologies (NASDAQ: RNOW) today announced it has been awarded U.S. Patent No. 6,985,893, its fourth patent for optimization of customer self-service searches. The patent, entitled “Usage Based […]

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Video Game Rental Leader Quickly Achieves Consistent, High-Quality Experience Across Phone, Email, and Web Self-Service Channels Bozeman, Mont (January 19, 2006) – RightNow® Technologies (NASDAQ: RNOW) today announced that GameFly, a leader in online video game rentals, optimized its customer experience and created an efficient multi-channel contact center using RightNow Service’. As a result, the […]

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Enterprise-Class Functionality, Mission-Critical Hosting Infrastructure, and Results-Focused Engagement Model Attract Upmarket Buyers Bozeman, Mont (January 16, 2006) – With more than 50 percent of its business over the past two years coming from companies with more than $1 billion in revenue, federal agencies, and large universities, RightNow® Technologies (NASDAQ: RNOW) has established itself as the […]

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Industry’s Most Complete On Demand CRM Solution Honored for Outstanding Innovation and Value Bozeman, Mont (January 03, 2006) – RightNow® Technologies (NASDAQ: RNOW) today announced that RightNow CRM(TM) 7.5 has been honored with Customer Inter@ction Solutions’ 2005 Product of the Year award. This is the sixth consecutive year that RightNow has won the magazine’s Product […]

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Salesforce Service & Support 2.0 will deliver the dream of complete, integrated global virtual call centers San Francisco, Calif (October 11, 2005) – Salesforce.com (NYSE: CRM), the global leader in on-demand customer relationship management (CRM), today announced Salesforce Service & Support 2.0 and AppExchange Service & Support 1.0, two new innovations that constitute a revolution […]

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New Heroes program spotlights salesforce.com customers whose extraordinary success has made them heroes in the workplace SAN FRANCISCO, CA (September 13, 2005) – Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM) announced its first class of CRM Success Heroes at Dreamforce ’05. Salesforce.com is recognizing customers whose innovative and […]

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On-demand service and support and Internet networking leaders join forces to deliver complete, on-demand customer contact solution SAN FRANCISCO, CA (September 12, 2005) – Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM) and Cisco, today announced the two companies are working together to create seamless integration between Cisco’s IP […]

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