UCN NASDAQ Stock Trading Symbol Changes to ‘SAAS’ Effective Jan. 2, 2009

Published on December 18, 2008 in Computer Software, Technology


SALT LAKE CIT (December 18, 2008) – UCN, Inc. (NASDAQ: UCNN), the market leader in on-demand contact center software, reported its NASDAQ common stock trading symbol will change to “SAAS” in conjunction with its previously announced name change to inContact®, Inc. effective January 1, 2009. Due to the New Years market holiday, the trading symbol will become effective at the open of the NASDAQ market on January 2, 2009.

“Our name change reflects our emergence from a provider of telecommunications services to the leader in Software- as-a-Service (SaaS) infrastructure for contact centers,” said UCN CEO Paul Jarman. “While the UCN name represents the important foundation of our business in delivering integrated telephony services, inContact has become our flagship SaaS platform that has demonstrated strong revenue growth over the last two years. Our new trading symbol not only reflects our strategic delivery platform, it reaffirms our mission of providing ‘Satisfaction as a Service(TM).'”

“Our SaaS applications empower contact centers to deliver exceptional customer experiences – especially those with multi-site contact centers and remote workforces,” continued Jarman. “With our industry-leading service level agreement, our customizable, multi-tenant hosting structure, and a #1 ranking for customer satisfaction by DMG Consulting, we are clearly focused on delivering the highest degree of exceptional customer experiences.”

The company will also unveil a new logo:

A new company website will go live on January 2, at www.inContact.com. The site will feature enhanced content for investors, current customers, analysts and potential customers, including an online community.

As inContact, the company will continue to offer its robust telephony infrastructure in support of its unified SaaS technology platform, a combination which provides important competitive advantages. The company’s telecommunications business unit will continue to use the UCN name, reinforcing the company’s promise of delivering exceptional service and support to its professional agents and loyal telecommunications customers.

Source: incontact

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